Media Monitoring RFP Questions That Reveal Real Capability

Questions that uncover coverage gaps, alert quality, and operational fit.

Ask for the UK source list, update frequency, and licensing terms for clips and transcripts.

Gaps in coverage often appear in regional press or niche trade outlets, so push for detail.

Confirm what data you can export, in which formats, and whether an API is available.

Data access limits are one of the biggest hidden costs of a vendor choice.

Request a demo of alerts, exclusions, and routing rules with your real queries.

This reveals whether the platform can handle your noise reduction needs.

Ask about onboarding timelines, training, and service levels for urgent issues.

Operational support matters as much as platform features.